Compensation, Benefits & Career Growth
At Upstate Commercial Refrigeration & HVAC, we believe great technicians deserve to be respected, supported, and rewarded for their contributions.
We're building a company where compensation growth is tied to performance, ownership, technical ability, and professionalism—not politics, favoritism, or simply time spent in the trade.
Paid Time Off
We believe time away from work is essential for maintaining long-term performance, personal well-being, and strong family relationships.
Our PTO program includes:
✔ 3 Weeks Paid Time Off During Years 0–1
✔ 4 Weeks Paid Time Off During Years 2–5
✔ 6 Paid Company Holidays Each Year
We encourage our team to use their time off and return refreshed, rested, and ready to perform at their best.
Company Vehicle
Technicians are provided with a company service vehicle.
Our vehicles may be driven home each night, allowing technicians to begin their day closer to their first service call and reducing unnecessary commute time.
The company provides core service equipment and materials. Technicians are expected to maintain their personal hand tools and any preferred specialty tools.
Paid Commute Time
We recognize that travel is a necessary part of commercial service work.
Dispatched directly from your home at start of the day.
Depending on job location and scheduling, technicians may receive up to four hours of paid commute time per week from their home.
We believe respecting our technicians' time is an important part of creating a sustainable work environment.
On-Call Compensation
Emergency service is part of the commercial refrigeration industry, and we believe technicians should be fairly compensated for the additional responsibility.
Technicians participating in after-hours emergency service receive:
✔ $150 Weekly On-Call Compensation
✔ Additional Overtime Pay For Service Calls Performed During On-Call Shifts
Our goal is to compensate technicians fairly while maintaining exceptional service for our customers.
Performance-Based Career Growth
At Upstate Commercial Refrigeration & HVAC, advancement is based on demonstrated expertise, ownership, professionalism, and technical growth—not simply years spent in the trade.
Compensation growth may be influenced by:
✔ Diagnostic Accuracy
✔ Ability To Independently Complete Service Calls
✔ Workmanship Quality
✔ Customer Professionalism
✔ Technical Growth & Certifications
✔ Communication & Accountability
✔ Leadership & Mentorship
Technicians who consistently demonstrate strong technical ability, ownership, and professionalism may advance more quickly within the compensation structure.
Technician Work Environment
We focus on creating an environment where technicians can concentrate on doing excellent work without unnecessary pressure.
Our team enjoys:
✔ Commercial-Only Service Work
✔ No Sales Quotas Or Commission Pressure
✔ Organized Dispatch & Scheduling
✔ Clear Communication With The Office
✔ Professional Client Relationships
✔ Family-Owned Leadership
✔ Respect For Technical Expertise
✔ Opportunities For Growth
We want our technicians solving problems, serving customers, and developing their skills—not dealing with unnecessary distractions.
Our Philosophy
We are not trying to build the biggest service company in the Upstate.
We're trying to build a company known for integrity, craftsmanship, professionalism, and customer care.
We believe:
✔ Quality Matters
✔ Ownership Matters
✔ Character Matters
✔ Communication Matters
✔ Family Matters
✔ Doing The Job Right Matters
Our goal is to create a workplace where talented people can build meaningful careers, take pride in their work, and enjoy coming to work each day.
If that sounds like the kind of team you'd like to be part of, we'd love to hear from you.